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The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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This is a mid-tier offshore licence – not as strict as MGA or UKGC, but widely used in the modern grey-market casino space. Caspero Casino is operated by NovaForge LTD and holds an online gambling licence from the Government/Authority of Anjouan (Union of Comoros). Live casino and tournaments load smoothly as long as your connection is stable. The website is fully optimised for iOS and Android browsers, so you can access the full product range directly from Chrome, Safari or any other modern mobile browser without extra software. Exact limits can vary slightly by payment method and promotion.

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At Caspero Casino, the design focuses on ease of use, allowing users to maneuver effortlessly between games and features. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Stay connected with Caspero Casino News & Reviews for everything you need to know about online gaming.
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To learn everything there is about his exclusive program head on over to the “VIP Levels” tab inside the casino’s menu. Below, we outline the types of offers you might encounter and the terms and conditions that apply. Instead, you’ll find the latest promotions updated regularly at the top of the page. Bottom holds all the relevant casino information and we advise in taking time to understand the T&C prior to engaging in the site’s activities. The portfolio displays just some of the more popular titles so make sure to use the “Search bar” to your advantage.

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The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed.

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No-deposit offers sometimes appear via affiliates, but they’re not a permanent feature and always come with their own terms, so treat them as a nice extra rather than a guarantee. At the moment, Caspero focuses on deposit-based promotions (100% up to $1,500 + 150 free spins + 1 Bonus Crab). For a young brand, Caspero Casino’s transparency here is better than average, but – as always with offshore-licensed casinos – it pays to keep reasonably modest balances in your account and withdraw profits regularly.

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Caspero Casino is a crypto – friendly online gaming site which offers a streamlined Casino and Sport betting experience all in one. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

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